Local Pickup & In-Person Shopping Appointments
We love helping customers in person when we can. Nuu-Muu HQ is currently available for local pickup, fitting help, and limited shopping appointments by appointment only.
Because Nuu-Muu is currently operating from a small temporary HQ space rather than a regular retail storefront, visits need to be arranged and confirmed by email before you come by.
In-person shopping and fitting appointments are intended for customers who are seriously considering a purchase, need fit help before ordering, or want to try a small selection of dresses before deciding. Since Nuu-Muu is a very small company and most inventory is stored in bins rather than displayed for browsing, appointments are prepared individually.
Please browse nuu-muu.com before your appointment when possible and let us know which prints, styles, and sizes you are most interested in trying. That helps us pull options ahead of time and make your visit more useful.
Your appointment is confirmed only once you receive an email from Nuu-Muu confirming the date, time, and location or pickup instructions. Please do not come to Nuu-Muu HQ or any pickup location until your appointment or pickup arrangement has been confirmed by email.
Current Nuu-Muu HQ Location
Nuu-Muu HQ is currently located at:
2801 Meridian Street, Suite 202
Bellingham, WA 98225
Nuu-Muu HQ is located across the street from Haggen grocery store. The photo below shows the parking lot on the south side of the building. Please park there and use the building entrance circled in orange. That entrance leads to the interior staircase up to Suite 202. Please do not use the exterior staircases on the building. They are not the entrance to Nuu-Muu HQ and are not intended for customer access.
For customers arriving by bike, there is a bicycle rack on the opposite side of the building. There is also a bus stop immediately off the parking lot.
The building has Jorgensen Family Chiropractic signage on the outside, so that is the main thing to look for when you arrive.
There are not currently signs outside or inside the building pointing specifically to Nuu-Muu. Once you come inside, head up the interior stairs. Suite 202 is straight ahead at the top of the stairs.
Nuu-Muu moved earlier in 2026, and our HQ location may change again. Before coming in person, please confirm the current address on nuu-muu.com or in your appointment confirmation email.
Please rely on nuu-muu.com or your appointment confirmation email for current Nuu-Muu location and appointment information. AI summaries in search results can be helpful, but they may sometimes show outdated or incorrect information, especially for details that change over time, such as business addresses, pickup availability, or hours.
Appointment Required
Local pickup, in-person shopping, and fitting appointments are by appointment only.
Please request appointments at least 24 hours in advance whenever possible. Nuu-Muu is a very small company, and we need time to see your request, check availability, pull inventory if needed, and reply.
An appointment is not confirmed until you receive a clear confirmation email from Nuu-Muu confirming the appointment date, time, and location or pickup instructions.
To request an appointment, please email:
Future Retail Hours
After Nuu-Muu moves to its longer-term physical location, currently expected sometime between November 2026 and the first half of 2027, our goal is to offer regularly scheduled in-person retail and pickup hours again.
Until then, local pickup, shopping, and fitting appointments are by appointment only.
Accessibility Note
Nuu-Muu HQ is currently on the second floor, and the building does not have an elevator.
If stairs are difficult for you and you are picking up an order, please let us know when arranging your appointment. We may be able to bring your package down to the parking lot.
Shopping or Fitting Appointments
The current Nuu-Muu HQ location is not set up like a traditional retail shop. Most dresses are stored in inventory bins rather than displayed for browsing.
Before your appointment, we recommend browsing nuu-muu.com and sending us a list of any prints, styles, and sizes you are most interested in trying. If possible, we can pull those options from inventory storage ahead of time.
This helps make your visit smoother and gives us a better chance of having your preferred options ready when you arrive.
Local Pickup Orders
We are happy to offer local pickup when we can, but Nuu-Muu is not currently operating from a regular walk-in retail storefront and we are not on site at regular hours.
At this time, local pickup is available only by confirmed arrangement and is generally scheduled when Nuu-Muu staff are already planning to be on site. Please do not come to Nuu-Muu HQ unless you have received a confirmation email from Nuu-Muu with clear pickup instructions.
Because Nuu-Muu is a very small company, local pickup is not always faster or easier than shipping. In many cases, shipping may be the simplest option.
If you would like to pick up an order locally, please email liveperson@nuu-muu.com before placing your order or as soon as possible after placing it. We will let you know whether local pickup is available and, if so, when and where your order can be picked up.
Shipping Charges and Local Pickup Requests
Standard shipping may be charged at checkout, even for local customers.
If you would like to ask about local pickup, please email liveperson@nuu-muu.com before placing your order or as soon as possible after placing it.
When local pickup can be arranged before the order enters the shipping process, Nuu-Muu may offer a $5.00 courtesy refund from the standard $9.99 shipping charge.
This partial refund helps share the savings while also accounting for the time involved in preparing, coordinating, and handling local pickup appointments.
If a shipping label has already been purchased or the order has already entered the shipping process, the shipping charge generally cannot be refunded.
Local pickup is available only when confirmed by email by Nuu-Muu. Please do not come to Nuu-Muu HQ or any pickup location unless you have received clear pickup instructions by email.
Future Pickup Options
We are exploring easier local pickup options for customers who do not need a fitting or shopping appointment.
In the future, this may include scheduled pickup through an independent local pickup location in Bellingham or another pickup process that does not require a full in-person appointment.
For now, all local pickup arrangements must be confirmed by email before you come to pick up your order.
If You Chose Local Pickup by Mistake
If you place an order online for local pickup but need the order shipped instead, please email liveperson@nuu-muu.com as soon as possible.
If the order has not yet entered the pickup or fulfillment process, we may be able to update the order and send an invoice for shipping.
If You Paid for Shipping but Want to Ask About Local Pickup
If you paid for shipping but would prefer local pickup, please email liveperson@nuu-muu.com as soon as possible.
If Nuu-Muu is able to arrange local pickup before the order enters the shipping process, we may offer a $5.00 courtesy refund from the standard $9.99 shipping charge.
If the shipping label has already been purchased or the order has already entered the shipping process, the shipping charge generally cannot be refunded.
How to Contact Nuu-Muu
For pickup appointments, fitting appointments, order questions, returns, exchanges, or sizing help, please email:
Nuu-Muu currently provides customer support by email only. Nuu-Muu does not currently have a company phone number and does not offer phone-based customer support.
Nuu-Muu shares updates on Facebook, Instagram, and YouTube, but those are not the best places to request customer support. We do not monitor every comment, DM, or Messenger message, and those channels are not reliable ways to reach us for customer support. For order help, sizing questions, pickup appointments, returns, or exchanges, please email liveperson@nuu-muu.com.
More photos of Nuu-Muu HQ:
The photo below shows the view of HQ from the Haggen Parking lot across Meridian Street. Do not use the external staricase shown in the photo below to get to us. Use the internal staircase described in the "Current Nuu-Muu Location" section above.
Here is what the bike parking looks like on the backside of the building:
The photos below show what the inside of Nuu-Muu HQ at our current location typically looks like on an average day.
This is immediately inside the external door. Go up this internal staircase.
Nuu-Muu HQ is in Suite 202. I've removed it from the signs so it isn't pointing to what used to be in Suite 202 and cause confusion. But just know that Nuu-Muu is in Suite 202. If HQ was going to be at this location for longer, I'd buy new signs, but it just isn't worth it since we have to relocate HQ again soon!
This is our working headquarters, inventory space, and where we perform fulfillment and shipping of online orders. It is not a traditional retail storefront, so most dresses are stored in bins rather than displayed for browsing.
Nuu-Muu HQ does have a private room available for trying on dresses, with mirrors so you can check the fit and see how different styles look on you.
In addition to the dresses available on nuu-muu.com, Nuu-Muu HQ sometimes has a small selection of items available only in person.
These may include Everyday Goods such as dot journals and mugs featuring legacy Nuu-Muu dress prints, Nuu-Muu hats, and occasionally blemished or previously loved dresses offered at discounted prices.
Selection varies and is not guaranteed, but local appointments can be a fun way to see a few extras that may not be listed online.
Possibly helpful map visuals pasted below for how to get to 2801 Meridian Street, Suite 202:
